Get to Know Us
Making Connection Effortless
Our vision is to set the standard of internet experience providers globally – known for providing enjoyable, tailor-made connections and service. Our Mission: Constantly improving speed, reliability, transparency and effortless simplicity for our customers.
Connected Australia was established with a clear goal in mind: to improve the internet experience for customers. We operate our own network and are directly connected to the National Broadband Network (NBN), which enables it to offer our speed and reliability guarantees to our customers.
Our focus is always on the customer, and this is evident in its approach to service.
Unlike other providers that are burdened by legacy systems and technical debt, Connected Australia is able to provide an effortless experience to its customers.
We are continuously seeking innovative solutions to meet our customers’ needs. In 2023 we will be releasing our whole home Wi-Fi product that comes with a “Blackspot free guarantee” designed to address one of the biggest issues faced by customers – wireless black spots in their homes.
Recognition and Growth
We have grown by providing the best possible service to our customers and have been recognized as a preferred partner by many premium property developers including big names like Sekisui House and Pellicano.
Our positive impact is reflected in our 200+ 5-star reviews on Google, with an average 4.9/5 rating.
of Homes and businesses trust connected australia
Whether it’s your head office in Brisbane, or the home of your remote team member in Perth, let us get you connected wherever you are in the country.
We aren’t aligned with any particular carrier, give us your address and we find the best service for your needs.
Operating our own network directly connected to the NBN enables us to offer our speed and reliability guarantees to our customers.